The steady hum of the mill on the other side of the wall joined the whir of the fans, struggling in vain to cool the crowded room. During a recent visit to Telpaneca, Nicaragua, I surveyed the group gathered inside the cupping lab of the Union of Organic Coffee Farm Cooperatives (UCPCO). We were a group of about twenty key players in Nicaragua’s coffee supply chain, with representatives from UCPCO, the Regional Coffee Farmers Co-op of San Juan del Rio Coco (CORCASAN), UCA San Juan del Rio Coco, Prodecoop, and Soppexcca. Also in attendance were a lead cupper from one of the cooperatives’ roaster partners, Rosario Castellon of Root Capital, and Sustainable Harvest staff from Lima, Oaxaca, and Portland.

The visit gathered key members of the Nicaraguan supply network.
In the cupping lab that morning, all eyes were trained on Sustainable Harvest’s Supply Director, Oscar Gonzales, as he drew a pyramid diagram on a white board to illustrate the various components that contribute to quality coffee. He showed each cooperative how they must track their progress toward the quality expectations of their buyers, represented by the top of the pyramid. UCPCO Manager Heberto Rivas, leaning closer to his pen and paper, took furious notes as Oscar spoke. When he raised his head to answer a question from the front of the room, I glanced at the open page on his notebook. He had drawn a perfect replica of Oscar’s diagram — a careful triangle detailing each quality component his cooperative’s coffee must meet in order to reach the minimum score of 85 points in the SCAA cupping system.

Co-op leaders and cuppers took careful notes about their buyers' quality expectations.
By the end of Oscar’s presentation, there were hands raised on all sides of the room — clamoring to answer questions and offer ideas for discussion. The energy was high in the cupping session that followed, a dozen individuals from five countries circling the cupping table in the humidity of the late afternoon, excitedly comparing scores and flavor notes well into the evening.
Nicaragua is now Sustainable Harvest’s second largest origin in terms of volume. We expect to import 15,000 bags of coffee from Nicaragua this year. With growing volumes, the bottom line for every member of our supply chain is quality. Cooperatives strive for it in order to maintain customers and pay their members a respectable price. Roasters require it on behalf of their consumers. And Sustainable Harvest’s Relationship Coffee Model is dedicated to helping our partners reach these goals.
Our group had arrived in Telpaneca the previous afternoon, where members of

Employees of the UCPCO dry mill ready to bike home after a long day of reviewing mill processes and quality standards.
UCPCO waited to give us a tour of their newly renovated dry mill and cupping facilities. The members answered Sustainable Harvest staff’s questions about their drying, milling, and storage methods, listening respectfully to our suggestions on drying methods, warehouse ventilation, and lot segregation – slight modifications that could easily result in higher quality for their coffee.
During the tour of UCPCO’s drying beds and warehouse, while some members of the group listened to our suggestions for drying methods, warehouse ventilation, and lot segregation, I talked with Wilmer Estrada, a Q-Grader certified cupper from Soppexcca. “I want to thank you all for being here this week,” he said. “Your presence shows us that you want to maintain a long-term partnership with us. Knowing that you value direct communication with us and are dedicated to helping us produce high quality coffee motivates me to continue learning and working hard.”